Overview

Work Where it Matters

RiverTech, an Akima company, is not just another federal professional solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At RiverTech, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , RiverTech provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , RiverTech provides innovative solutions to complex engineering and operational challenges and delivers wide-ranging services for mission support, systems engineering, and IT.

As a RiverTech employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Job Summary:

RiverTech is looking for an IT Analyst II to work in Alexandria, VA.

Responsibilities

Job Responsibilities:

• Defines, designs, develops, and implements computer applications and solutions.

• Evaluates applications used by the organization and upgrades or enhances existing programs.

• Conducts surveys to consider user needs and captures marketing research data.

• Oversees the implementation of computer solutions by managing programmers, coders, and equipment vendors to ensure the design is properly executed in a timely manner and stays within budget.

• Defines and enhances computer applications used, works closely with management to know the plans and goals to make immediate developments on the system.

• Ensures that the system is secure, and the network is well filtered.

• Tests and integrates programs.

• Performs work under general supervision.

• Handles moderately complex issues and problems and refers more complex issues to higher-level staff.

• Consistently produce accurate and timely work.

• Organization and time management skills; the ability to prioritize workload.

• Effective oral and written communication skills, alongside supporting phone, email and in-person communications.

• A professional appearance and demeanor.

• Flexibility to meet required deadlines with short notice.

• Advanced level Excel skills required and thorough knowledge of Microsoft Office applications.

• Work directly with company principals to monitor, forecast and report ongoing projected requirements.

• Reporting & Programming: Moderate report development experience, review and presentation in the areas of incident, problem, monitoring & alerting, and build/deploy. Potential involvement in assisting/leading automation development and/or programming features.

• Special projects as needed.

• Exhibits objectivity and openness to others' views. Gives and welcomes feedback.

• Puts success of team above own interests.

• Planning & Project Management:

• Able to set appropriate goals and prioritize tasks.

• Able to complete tasks within the time allocated to accomplish results.

• Able to accurately evaluate and estimate new tasks.

Qualifications

Minimum Qualifications:

• One to three years of experience in an Information Technology Service Management (ITSM) or Service Desk role preferred.

• One year of experience in Technology or IT Service Management role required.

• Programming/reporting experience would be a plus.

• Ticketing and work tracking with such tools as BMC Remedy

• Moderate familiarity and prior experience with tools such as, SQL, .Net, AWS, Splunk, Remedy, Sharepoint, etc.

• US Citizen with ability to obtain a Secret clearance.

Education:

• Bachelor of Arts (Preferred).

• CompTIA Security+.

• Certified, Oracle Database Administrator.

• ITIL V4 certified.

• Defense Property Accountability System (DPAS) trained and certified (preferred).

Schedule:

• Full-time, Monday to Friday.

• No weekends.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).

Job: Information Technology

Travel: None

Organization: RiverTech

Clearance: Able to Obtain Secret

Work Type: Hybrid

Remote: No

ReqID: 2024-11132